Our Aims at Dean & Smedley

At Dean & Smedley our vision is to be the pharmacy of choice for the communities which we serve.

To provide high quality pharmacy, healthcare and related services in a way that builds strong and satisfying relationships with our customers, staff, shareholders and the local community.
To commit ourselves to invest in the future of the company, the profession and healthcare.

Dean & Smedley has been family run since it's foundation in 1927 - Richard Dean, the Chairman, is the third generation and his daughter – Lucy Dean, the present managing director is the fourth generation to be in charge.
The family feel of the company is, we hope, one of the reasons for its success over the years and also for the loyalty and long service of its staff.

We run modern, attractive, community pharmacies designed so that we can respond to the needs of the local people in the most appropriate way. Crucial to this approach is the caring professional, the pharmacist, able to communicate effectively and run an efficient and profitable dispensary and shop.
We aim to be on top of the latest thinking in pharmacy and retailing and to use up-to-date techniques and technology throughout the pharmacy.
All our pharmacies have consultation rooms which are used for a large variety of services for the benefit of our patients.

We have a full complement of trained staff at all levels - Medicine Counter Assistants, Dispensing Assistants, Dispensing Technicians and Checking Technicians - to enable our pharmacists to best use their time.
The Company has a caring image of its own which is fostered by regular contact between Head Office staff and shops, both formally and informally, and by the Manager with their staff at the Pharmacy and is borne out by fair wages, attractive working conditions, support when sick etc. Staff are able to share in the success of the Company by means of the Staff Objectives Scheme.